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Bad reputations cost you good people

Competition for best talent is just as fierce as the competition for business. The situation is particularly acute in professional services, where people are – excuse the cliché – a firm’s “number one asset”. And where firms scramble to attract lateral hires with the promise of new work and an extended client base. Cue ’employer branding’. We’re […]

Content marketing for professional services

Given its impact on clients’ purchasing behaviour, word of mouth continues to be the principal generator of work for professional service firms. Firms have historically tried to leverage WOM predominantly through ‘thought leadership’ marketing; providing viewpoints, clarity to ambiguous problems, and solutions through offline ‘content’ such as newsletters, white papers and articles. Sharing knowledge with […]

Social media for professional services: Encouraging employee social advocacy

One of the most prevalent challenges for law and accountancy firms today is to get their messages out in the marketplace. But since the explosion of communications channels from the traditional to online, gaining visible traction has become more difficult than ever. Larger law and accountancy firms may enjoy the support of PR, digital agencies […]