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Bad reputations cost you good people

Competition for best talent is just as fierce as the competition for business. The situation is particularly acute in professional services, where people are – excuse the cliché – a firm’s “number one asset”. And where firms scramble to attract lateral hires with the promise of new work and an extended client base. Cue ’employer branding’. We’re […]

Client service in professional services: focus on the client

So there we have it. The music stopped, and some firms found themselves without a seat. Sad as it may be, especially for old school legal brands like Cobbetts, life moves on. This may sound harsh, but it’s unfair to keep ‘zombie firms’ operating. They soak up market share, preventing good firms from prospering. The […]